What's Included
- Regular updates and security patches
- Performance monitoring
- Bug fixes and troubleshooting
- Small feature additions and adjustments over time
- Backup verification
- Direct access to people who actually understand your system
Who This Is For
Businesses with an existing system — whether we built it or not — that needs someone actively keeping it healthy, rather than only calling someone when something's already broken.
Common Questions
Do you only support systems you built?
No — we can take over support for existing systems too, after an initial review to understand how they're built.
What happens if something breaks outside of business hours?
We'll agree on response expectations upfront based on how critical the system is to your day-to-day operations.
Is support a fixed monthly cost or pay-as-you-go?
Both are possible — we'll work out whichever actually fits your situation when you get in touch.
Currently only finding out something's wrong when a customer tells you?
Let's talk about what ongoing support would look like for your systems.
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